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Technical Support Specialist with French

Technical, Support, English, French, Customer Service

Your new company
For our client, international provider of software solutions and fleet management, we are seeking candidates to join their IT department in Prague.

Your new role
You will be responsible for delivery and support of end-users via ticketing system, live chat and phone calls. You will be also responsible for interaction with customer, processing their information and responding to inquiries. Another responsibilities that you can expect: diagnoses and solution for hardware and software issues, identifying and escalating priority issues etc.

What you'll need to succeed
We are seeking passionate and customer oriented candidates, that are interested in IT, who are willing to co-operate with others, communicate clearly and accurately. Ideally candidates that have experience in customer service, who are able multitask and able to work under pressure in dynamic environment.
You have to be fluent in English and French language.

What you'll get in return
- Ability to work for international company
- 25 days of vacation
- 5 sick days
- Meal vouchers
- Pension Insurance Contribution
- Multi Sport Card
- Cafeteria at work etc.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Souhrn

Typ úvazku:
Hlavní PP
Odvětví
Technologie & Internetové Služby
Lokalita
Praha
Obor
IT a Telekomunikace
Mzda
Motivating
Ref:
1121066
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Spojit se s konzultantem

Kontaktní osoba: Tereza Stempecova, odborný konzultant spravující tuto pozici, Pobočka: 110 00 Praha 1

Olivova 4/2096, 110 00 Praha 1, Czech Republic

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